Dell's shelling out
refunds
Thursday, Apr 02 2009 | Author and
categories:
Shawnna Yee
| business and
tech
According to a recent article in the
Tacoma News Tribune, Dell reached a deal in
January with attorneys general from 34 states
that, without admitting fault, they would pay up
to $1.5 million in restitution to customers who
experienced a repeated pattern of communication
breakdowns. Dell owners who’ve had issues
with financing, technical support, warranty
repairs or cashing in a rebate
must contact the attorney
general’s office before April 13 to be
reimbursed for money they can prove was lost.
Consumers who have filed so far have received an
average of $250 per claim, totaling $10,680 in
Washington.
-posted by Shawnna