I love you amazon

So it's not the first time I've screwed up a basic online book order. Yes, I did ask for it by cancelling my order, then placing another one, and then trying to combine them to get the free shipping all within the span of about 6 seconds, but nonetheless, I contacted customer service. Have you used the click to call service from eStara yet? very cool. Type in your phone number and a real human calls you, immediately. No annoying voice prompts or sitting on hold. And what was really great, when I managed to disconnect myself in the middle of the call, the service rep finished fixing my order and sent me an email to confirm. love you amazon.

-posted by Adrienne