[Tips and
Tricks]
Our teams work hard to understand the ins and outs of our
client’s businesses and technology. In turn, we like to
provide some PR tips and tricks that can ensure a seamless
and productive working relationship. So if you’re thinking
about working with VOXUS, we encourage you to take these to
heart. We certainly do.
1. Communicate. PR is all about clarity of
message. That doesn’t just apply to external communication,
but internal everyday interaction. At VOXUS we prefer if
you cut to the chase. Convoluted messages require more time
to understand, and therefore, cost you more money.
2. Inform. We’re experts at weeding
through information. The more you can provide at the outset
regarding your company, new product or service, research,
etc., the better. Companies often skimp on the information
they provide to a PR firm, yet this just results in burning
extra cycles to get the information we need.
3. Close the loop. On the rare occasion
that media do go directly to you for access, quickly refer
them to the PR firm – or immediately close the loop
afterward with the PR team. The acceptable business
practice for responding to a media inquiry is one business
day (but immediately is even better).
4. Plan. We understand that every event or
launch can’t always be perfectly planned. However, when
possible, have a quick planning session with your PR firm
to outline objectives, goals and deliverables. This
includes establishing a spokesperson.
5. Collaborate. Keep in mind we're here to
save you time. Instead of funneling all activity through
your inbox, streamline projects like white papers, bylined
articles and case studies by putting us directly in contact
with your colleagues and customers. At VOXUS, we value the
ability to tap into an expansive group of resources and
will be sure to keep you in the loop every step of the way.
6. Educate. While we're adept at
technology, there's always more to learn. Don't hesitate to
pass along links to useful resources such as white papers,
webinars, training sessions, demos, etc. It helps us stay
smart, and won't cost you a
dime.
7. Share. As part of your team, it's
important that we know what's going on. Sharing information
and feedback (good and bad) is the best way to help us do
our job.
8. Trust. We know we have to earn your
confidence, and it's always one of our main objectives. We
promise to do so.